Problem
The Online Update does not show the update for PaperStream Capture 2.1.0.
(PaperStream Capture 1.5.1 is installed in this example.)
Installation fails under the following OS environment:
The Online Update does not show the update for PaperStream Capture 2.1.0.
(PaperStream Capture 1.5.1 is installed in this example.)
Installation fails under the following OS environment:
- | Windows® 7 Home Premium (32-bit/64-bit) or Windows Server® 2008 Standard (32-bit/64-bit) |
- | Internet Information Server (IIS) is not installed or a certain function of IIS is disabled. |
Workaround
- Windows® 7 Home Premium (32-bit/64-bit)
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Go to [Control Panel] > [Programs and Features] and select [Turn Windows features on or off] to show the [Windows Features] window.
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Turn on the [Internet Information Services] checkbox.
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Make sure all the following features are selected and press the [OK] button to install them.
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Web Management Tools
- IIS Management Console -
World Wide Web Services -> Common Http Features
- Static Content
- Default Document
- Directory Browsing
- HTTP Errors -
World Wide Web Services -> Health and Diagnostics
- HTTP Logging
- Request Monitor -
World Wide Web Services -> Security
- Request Filtering -
World Wide Web Services -> Performance features
- Static Content Compression
-
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- Windows Server® 2008 Standard (32-bit/64-bit)
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Run [Server Manager] and select [Roles] > [Add Roles].
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Turn on the [Web Server (IIS)] checkbox and make sure all the following features are selected. Follow the installation wizard to start installation.
-
World Wide Web Services -> Common HTTP Features
- Static Content
- Default Document
- Directory Browsing
- HTTP Errors -
World Wide Web Services -> Health and Diagnostics
- HTTP Logging
- Request Monitor -
World Wide Web Services -> Security
- Request Filtering -
World Wide Web Services -> Performance features
- Static Content Compression
-
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