Check whether the warning icon is displayed, then follow the respective solution:
(a) When a file cannot be saved in the save destination because a file with the same name already exists
(b) When the job is configured to allow multiple files with the same name to be saved
(c) When the job is configured to set a password for a PDF file when the file is saved
<Solution>
Check the status and take measures accordingly.
Check the status and take measures accordingly.
- Click one of the following notifications.
・Theicon in the bottom right of the window
・Theicon in the upper left on the [Batch Manager] button
・Notification banner from the taskbar (The figure below is an example of Windows 10).
- A confirmation window will be displayed(*). Select the appropriate measure in accordance with the instructions on the confirmation window.
(a) When a file cannot be saved to the save destination because a file with the same name already exists
Select the appropriate measure in accordance with the instructions on the [Files with the same name] window. In addition, take the following measure (b) with regard to the file name settings in the job.
(b) If the job is configured to allow multiple files with the same name to be saved
Refer to I've received a notification stating that "A file with the same name exists in the output destination.". What should I do in order not to output a file with the same name as an existing file name? and check the file name settings in the job.
(c) When the job is configured to set a password for PDF files when saving
Enter a password and select the [OK] button. If you do not want to set a password, select [Cancel].
To update PaperStream Capture to the latest version
<Solution>
- Open the [Batch Manager] window
- Abort the batch in progress.
Click on theicon next to the indicator or [Releasing or suspending batch] on the status bar in the bottom right of the window, then click the [Abort All] button.
- Exit PaperStream Capture.
Note: Check the taskbar. If the PaperStream Capture icon is displayed, right-click the icon and select [Exit].
- Update PaperStream Capture to the latest version.
Select [Start] menu > [fi Series Online Update] > [fi Series Online Update]. The application will automatically check whether or not there are any updates. Follow the instructions in the window. - When the update is complete, start PaperStream Capture. To resume releasing the aborted batches, double-click an aborted batch individually or click [Resume All] in the [Batch Manager] window.
- Make sure that "Released" is displayed for [Status].