fi Series
- How to configure the scanner to start scanning just by pressing the [Scan] button on the scanner.
- When U-turn Scan is performed without having removed a previously scanned and ejected passport whose edge is still caught at the return path opening, U-turn scanned papers are occasionally jammed in or ejected from the return path opening.
- A long page is occasionally fed tilted largely to the right or left.
- Does the scanner support duplex scanning?
- What is the scanning speed?
- Do fi-8190, fi-8290, fi-8170, fi-8270, fi-8150, and fi-8250 support wireless LAN connections?
SP Series
fi-7300NX
N7100/N7100E
- Anti-virus software detects AdminTool, UserEditor, or Network Scanner as a virus when I try to download or run it. What should I do?
- It may take time to show a list of network folders/network printers. For example, when I try to add a network folder to N7100, it is getting data for a long time.
- It may take time to save scanned data or transfer data via applications such as UserEditor or AdminTool. Or an error frequently occurs due to a sudden disconnection. What should I do?
PaperStream IP/PaperStream IP Net
- Is there the "PaperStream IP for SP Series" for 64-bit Windows® ?
- I cannot find the profiles created with PaperStream IP on PaperStream NX Manager.
- How do I edit the PaperStream IP profiles on the server without connecting the scanner?
- How should I export/import the scanning profiles of PaperStream IP?
- Can I use PaperStream IP in ScandAll PRO?
- How can I get the latest driver?
PaperStream Capture/PaperStream Capture Pro
- The update of PaperStream Capture for 2.1.0 is not shown by fi Series Online Update.
- It takes a long time to start scanning. Is there any way to reduce the waiting time?
- The document profile edited in PaperStream Capture does not apply to the scanning, but it applies to the next scanning or changed when editing the document profile next time.
- How should I export/import the scanning profiles of PaperStream Capture?
- What is the specification of JPEG compression for the output TIFF format?
- When editing a document profile, the following warning dialog appears occasionally, but there is only [OK] button. What should I do?
PaperStream NX Manager
- How can I configure authentication function of PaperStream NX Manager 1.5.1 Web Scan?
- I cannot send an e-mail.
- I cannot save a file or release a batch.
- How do I log in to PaperStream NX Manager?
- How do I create and set the Job setting which is displayed on scanner panel?
- What authentication methods do scanner device have and how do I configure it?
Scanner Central Admin
- Files do not start downloading after pressing the [Export] button when connecting Scanner Central Admin Console and Scanner Central Admin Server using HTTPS.
- Some items of Scanner Central Admin Console cannot be displayed properly if Internet Explorer® 11 is installed on the computer.
- Although I tried to log-in Scanner Central Admin Server with Scanner Central Admin Console, "Connection error" message appears and disconnected.
- Can I register multiple update modules with the same type for one update group in [Image Scanner Update List]?
- What is indicated by icons and symbols used in Scanner Operation Monitor window?
- On what occasion are error marks of a scanner shown on the [Scanner Operation Monitor] window?