fi Series
- How can I check the version of driver and application installed on my computer?
- How do I conduct maintenance on the scanner?
- Can I update the scanner firmware?
- Can I scan photographs continuously using an ADF?
- How to configure the scanner to start scanning just by pressing the [Scan] button on the scanner.
- When U-turn Scan is performed without having removed a previously scanned and ejected passport whose edge is still caught at the return path opening, U-turn scanned papers are occasionally jammed in or ejected from the return path opening.
SP Series
fi-7300NX
N7100/N7100E
- Anti-virus software detects AdminTool, UserEditor, or Network Scanner as a virus when I try to download or run it. What should I do?
- It may take time to show a list of network folders/network printers. For example, when I try to add a network folder to N7100, it is getting data for a long time.
- It may take time to save scanned data or transfer data via applications such as UserEditor or AdminTool. Or an error frequently occurs due to a sudden disconnection. What should I do?
PaperStream IP/PaperStream IP Net
- What should I do if Automatic Profile Selection does not identify the document as expected?
- Profiles are sometimes not selected correctly when using Automatic Profile Selection.
- How do I configure the imprinter settings?
- Is there an easy way to confirm specific document information results for Automatic Profile Selection?
- PaperStream IP displays shows only a few scan options. How can I configure the other settings?
- Non-blank pages are deleted as blank pages. How can I fix it? (PaperStream IP)
PaperStream Capture/PaperStream Capture Pro
- What is the "Image Check" function?
- What can Automatic Profile Selection do for document separation?
- Can the imprinter print the same value as a counter value used for a file name?
- I cannot delete PaperStream Capture profiles. How can I fix it?
- I cannot release a batch with the message of "The file name rule specified in this job will create a single file only (SX03068Q)."
- How can I create a job for PaperStream Capture?
PaperStream NX Manager
- What does PaperStream NX Manager do?
- How can I configure authentication function of PaperStream NX Manager 1.5.1 Web Scan?
- I cannot send an e-mail.
- I cannot save a file or release a batch.
- How do I log in to PaperStream NX Manager?
- How do I create and set the Job setting which is displayed on scanner panel?
Scanner Central Admin
- Files do not start downloading after pressing the [Export] button when connecting Scanner Central Admin Console and Scanner Central Admin Server using HTTPS.
- Some items of Scanner Central Admin Console cannot be displayed properly if Internet Explorer® 11 is installed on the computer.
- Although I tried to log-in Scanner Central Admin Server with Scanner Central Admin Console, "Connection error" message appears and disconnected.
- Can I register multiple update modules with the same type for one update group in [Image Scanner Update List]?
- What is indicated by icons and symbols used in Scanner Operation Monitor window?
- On what occasion are error marks of a scanner shown on the [Scanner Operation Monitor] window?
Scanner Control SDK
Others
- When do I need the ISIS driver?
- Is there an easy way to create a scanning profile optimized for OCR?
- How to Configure PaperStream Connector Option
- How to Use OCR Optimization Assistant (PaperStream IP)
- My RICOH scanner indicates FUJITSU as the Manufacturer on the system.
- The Online Update shows two or more different versions of a software update.