The QR code that you are using may have been created with UTF-8 encoding.
Try the following.
<Setting Procedure>
- Start PaperStream Capture.
- From the menu
, select [Configure Jobs].
- Place the mouse pointer over the desired profile icon in the profile list, then right click on the icon and select the [Edit] icon.
- Select the [Separation] tab and click the [Barcode Options] button.
- In the [Barcode Options (Common)] dialog, select the [Use a UTF-8 QR code] check box, then click the [OK] button.
- Perform a scan using the edited profile to confirm whether the QR code is recognized correctly.
Tips!
This setting can be used for PaperStream Capture v3 or later.