Error Recovery Guide is installed together with the PaperStream IP driver, and you can check the status of the scanner and a solution for a problem if an error occurs in the scanner.
(Example of a notification)
When stopping notifications, configure the following settings depending on how you want to stop them.
1. To temporarily suspend notifications
- Right-click [Error Recovery Guide] in the notification area.
- Clear the checkboxes for the type of notifications you want to stop in [Notification function].
2. To permanently stop notifications
Disable this function from the task manager.
- Right-click [Start] menu and click [Task Manager].
- For Windows 10, select [Error Recovery Guide] under [Startup] in the task manager and click [Disable] in the bottom right of the window.
For Windows 11, select [FTErGuid] under [Startup apps] in the task manager and click [Disable] in the upper right of the window.
・For Windows 10
・For Windows 11
- Please log in to Windows again.
(Reference)
Error Recovery Guide can also be downloaded from our download site.