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My scanner turns itself off automatically
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"Download System Settings File", "Download User Data Store", or "Download Technical Support" does not function. Or, garbage characters may appear in a file name sent by Save, Print, FAX, or E-mail. What should I do?
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A data transfer failure may occur when I fax an image scanned in Color. What should I do?
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What is “Temp File Save”?
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In multi-image output process, the index information that is linked with FTP / SharePoint® occasionally includes image file information that is not linked.
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Occasionally, when releasing Batch Job using multi-image output, even if I decline to overwrite on the confirmation dialog in the middle of the release process, part of the files are released even though release process is not completed.
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I cannot change the file format of the suspended Batch Job. What should I do?
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My imprinter prints a string different from the string I set through the application.
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Scanner does not operate after resuming the computer from the power saving mode. How can I fix it?
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Scanner is not responding during scanning.
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I do not receive any response from the application during scanning. How can I fix it?
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I cannot enter some letters to the imprinter of the driver window or character string of digital endorser. How can I fix it?
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When I minimize the application window, only the driver window is minimized. What should I do?
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Paper JAM/Double feed problem occurs when using the ADF.
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The "Check" lamp lights when powering up the scanner. Or carrier does not move and make an unusual noise when powering up the scanner.
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An error occurs when starting the setting screen of IP Address Setting Tool or Certificate Registration Tool.
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What is "Dropout color"?
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May RICOH Image Scanner and related software get any harmful effects by the Log4j vulnerability (CVE-2021-44228)?
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Image Scanner Driver for macOS Precautions With macOS v11 Big Sur or later
